Shipping Policy

Vita – Shipping Policy

Last Updated: current

Thank you for shopping with vita. Please review our shipping policy below.

Order Processing Time

All orders are processed within 10–12 business days.
During high-volume periods, processing times may be slightly longer. You will receive a confirmation email when your order is placed and a tracking number once it ships.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping (U.S.): 10–12 business days
Express Shipping (U.S.): 5–7 business days
International Shipping: 7–21 business days (varies by country)

Delivery time does not include order processing time.

Pre-Orders

If your order includes a pre-order item, it will ship once the item is produced and ready. Dates may be listed in the product description. You will receive updates throughout the process.

Tracking Your Order

Once your order ships, you will receive an email with tracking details. Please allow up to 48 hours for tracking to update.

Shipping Issues & Lost Packages

Vita is not responsible for:

Incorrect addresses provided by the customer
Lost or stolen packages marked as delivered by the carrier
Delays caused by carriers or customs

If you experience an issue, contact the shipping carrier directly. You may also reach out to us and we will assist where possible.

International Taxes & Duties

For international orders, customs fees, duties, and taxes may apply. These are the responsibility of the customer and are not collected by Vita.

Address Changes

If you need to update your shipping address, please contact us within 24 hours of placing your order. Once an order has shipped, we cannot change the address.

Contact Us

For any shipping questions, contact us:
Email: onev1ta@outlook.com
Brand: onev1ta